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Customer experience | Sales, Customer Insights,...
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Dataverse vs Common Data Services Issue

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Posted on by 67

I am using Power BI with Common Data Services (CDS) for reporting Customer Voice Data.  In the surveys I am using Personalization Variables.  For new Power BI reports I am connecting to Dataverse as this is now the recommended method.  In CDS the Personalization Variables are in JSON format in the msfp_survey table and field name msf_variables.  In Dataverse this field is not there.  This is causing me a fundamental issue as my dashboards are dependent on access to the Personalization Variables.  Is there any way of getting to the Personalization Variables using Dataverse?

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  • Suggested answer
    Welly Lee Profile Picture
    Microsoft Employee on at

    Graeme - Dataverse connector is using TDS protocol which does not support JSON column type. I will work with the Dataverse team on the JSON column type support. In the meantime, please use the legacy Common Data Service connector to create Power BI report on Customer Voice

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