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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Error in attaching fil...
Microsoft Dynamics AX (Archived)

Error in attaching file when sending email in AX 2009

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Posted on by syed baber 11,633

Hi All,

While attaching file using Sysmailer object, I am getting error below error:

Method ‘send’ in COM object of class ‘CDO.Message’ returned error code which means: Access is denied. 

I already tried to google it, but haven't found any solution to this issue. There are two folders, for one folder the attachment code is working fine, but for the newly created folder I am getting this error. I have assigned all the access which the working folder have, but no luck and still getting the same error message every time. Can anyone please help me resolve this issue. This is driving me nuts and I already 4 to 5 hours trying to resolve this issue.

Thanks,

SB.

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  • Suggested answer
    Tommy Skaue Profile Picture
    Tommy Skaue Moderator on at

    You need to make sure the running code has access to the location of the attachments. If the code is running on the AOS-side, it will be executing as the AOS service account, which normally is a dedicated user. In addition, the AOS needs to have access to the actual location, so if you're pointing to an attachment located on your local machine or some path the AOS can't access, it will not work. Use a shared folder and make sure both you as user have access, and the AOS has access.

  • syed baber Profile Picture
    syed baber 11,633 on at

    Hi Tommy,

    The folder is on the machine where AOS is hosted. Another folder with the different name is working fine and email is being sent with the attachment. But the client has created a new folder for customer invoice email attachment. I have provided all the access to this new folder which other folder have, but I am getting error at the time of attachment. AOS service is running with Local System account. I am wondering how the attachment with in another folder is working fine, but not this new folder.

    Thanks,

    SB.

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