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Customer experience | Sales, Customer Insights,...

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Workflow not triggering in background mode

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Posted on by Rob Pearce

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Hi,

I have a workflow that is working fine in real-time, but will not trigger in background. I have switched between the two modes multiple times with the same results.

The workflow trigger is on change in Status Reason for a custom entity. Scope is organization.

I have two other background workflows in the same solution that trigger on other fields and work with no problem.

This is not a major issue, since I'm able to run in real-time, but it does seem odd to me. Has anyone met this before?

Thanks,

Rob

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ankit_singhal 560 on at

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Its backgroud workflow and sometime it take longe time becuase this is async actvity so wait for some time. Also, deactivate this and try to create a new workflow on the same event and check if it will work or not for you

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