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Hello, We are trying to settle transactions for a vendor in a payment journal. When we have a line with the vendor in question, and select settlement, the "Mark" button in the settlement window is greyed out and can not be checked. This is not an issue where the transaction is marked for settlement elsewhere, I have reviewed the specifications and queried the spec trans table. Any help or suggestions are greatly appreciated!
Kind regards,
Jacob
Hi,
Does the user have sufficient rights? What is the payment status of line, it should be none.
Hello Prem,
Yes, the user does have rights, and the payment status of the line is none.
Thank you,
Hi Jacob,
Is it happening for specific invoice or all invoices?
Can you check vendor on-hold status. If that vendor is on-hold for "payment" or "All" , you will not be able to select any invoice for settlement at payment journal.
This is does apply to all invoices and there is not a hold on the vendor account.
Under review
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