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It shows initial setup can take up to 24 hours......but its been more than 5 days and the dash board is not generated .
Hi goginrnis,
Please refer to the two documents below:
https://nishantrana.me/2020/08/21/configure-customer-service-analytics-and-insights-in-dynamics-365-customer-service-hub-preview/
https://learn.microsoft.com/en-us/dynamics365/customer-service/configure-cs-historical-analytics-csh?tabs=customerserviceadmincenter
Please check your license and storage space separately and whether enable Unified Routing.
Thank you
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