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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Subscription Lists
Customer experience | Sales, Customer Insights,...
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Subscription Lists

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Posted on by Chime 141
Hello guys, 
 
Please can someone help out. 
 
 Question 1:  Is there a way to see contacts who have removed themselves from a subscription list?
 
Question 2: Can i add a column on the subscription list that shows the date a contact was added to a list? If yes, how?
 
Please provide with detailed steps and screenshots. Much appreciated. 
 
Thank you. 
 
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  • Suggested answer
    RudyZhang Profile Picture
    RudyZhang Microsoft Employee on at
    Subscription Lists
    Hi,
     
    We have analyzed the information you have provided and here is our proposed solution.
     
    Regarding the first issue you raised, we think you can use the /audit/ function of the system, here are some brief steps.
     
    Step1, go to PPAC -> Select your environment -> Settings -> Audit and logs -> Audit Settings

    Step2, select /Start Auditing/.

    Step3, Try to add some records in the subscription list and then delete, simulate user subscription and unsubscription.
     
    Step4, go to PPAC -> Select your environment -> Settings -> Audit and logs -> Audit summary view, you can see the records that are added and deleted.

     
     
    Regarding your second question, I asked and researched and found that the /Members/ tab of the /Subscription list/ shows the /Contact view/, you can customize the view to meet your needs.

     
     
     
     
    I hope my answer is helpful to you! If you have any other questions, please feel free to contact me.
     
    Best Regards,
    Rudy Zhang

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