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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Tracking Referals
Customer experience | Sales, Customer Insights,...
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Tracking Referals

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Posted on by G_3 12

Hello everyone,

I have been asked to implement a system within my business where we are able to track internal referrals. Has any one got any tips or training documents available for this?

I appreciate that you can create leads and then assign to someone else and create views of this, but I am wondering if this is the best way to do this or is it better practice to use connections?

Thanks. 

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