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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / Bank transaction from ...
Finance | Project Operations, Human Resources, ...
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Bank transaction from payment journal not showing up in bank reconciliation

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Posted on by Erwan LeGuen 10

Hi everyone!

I'm currently working on bank statement reconciliation on D365 (version: 10.0.24)

After importing a bank statement, i try to manually reconcile the transactions shown on the statement with the ones registered for the bank account,

I create a bank reconciliation and open the worksheet, however no transaction show up on the top right table where the journals should be:

pastedimage1651133694942v1.png

However, customer payments journals have been created under the same bank account and appear under "unreconcilled transactions" for this account:

pastedimage1651133869577v2.png

Would you know why these transactions don't automatically load under the bank transactions in the worksheet?

is there any parameter that might prevent so?

thank you for your time and help,

Best regards,

Erwan

I have the same question (0)
  • saurabh bharti Profile Picture
    saurabh bharti 15,039 Moderator on at
    RE: Bank transaction from payment journal not showing up in bank reconciliation

    Can you first check on Bank , do you have these transactions available *Cash and Bank > Bank accounts > Transactions button on Action Pane)

    Post that just check all these transactions are within date range which you selected for reconciliation

  • Erwan LeGuen Profile Picture
    Erwan LeGuen 10 on at
    RE: Bank transaction from payment journal not showing up in bank reconciliation

    Hi Saurabh!

    yes, they are there,

    the transactions dates are similar to the dates registered on the bank statement,

    however the Transactions still don't show up

    Thanks,

    Erwan

  • Shashikant Agarwal Profile Picture
    Shashikant Agarwal 20 on at
    RE: Bank transaction from payment journal not showing up in bank reconciliation

    Hi Saurabh

    Did you get any solution to this? I am also facing a similar issue.

    Thanks

    Shashi

  • Erwan LeGuen Profile Picture
    Erwan LeGuen 10 on at
    RE: Bank transaction from payment journal not showing up in bank reconciliation

    Hi Shashikant,

    unfortunately I haven't soved it yet,

    Thanks,

    Erwan

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