Hi dear community hope you are all okay
I"ve been building a customer journey for a dynamic segment everything its been working even though, there is something thats is not been working well for me.
One of the objectives of the email"s is that the contacts dont receive the emails on friday, saturday and sunday so i scheduled the "send an email " for these days, so im doing the "schedule" in a right way ?
Or the main question would be whats for and why is the schedule on the email and the wait for
Thanks in advance
Hi,
Yes, you just need to untick the three days to deal with your request.
Please refer to the following section to know more about Schedule.
Create a customer journey that automatically sends messages at the optimal time
For the other doubt about the "wait for" tile, it can be understood as follows.
The "wait for" tile works between the steps of a customer journey.
For example, perform step B one hour after the completion of step A.
However, the schedule is only set for a particular marketing email.