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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Windows Live-ID Sign-i...
Customer experience | Sales, Customer Insights,...
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Windows Live-ID Sign-in Assistant Download Failed - Dynamics 365 v9 Email Router Installation

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Posted on by Aydin 40

Hi 

I am here to ask help for solving Dynamics 365 Email Router Installation issue in windows Server 2016 Datacenter Edition

when I Install Email Router I faced whit failed download alert 

0488.aa.JPG

I tried To download & Install Windows Live-ID manually but I Faced whit 404 not found error 

aa2.JPG

https://www.microsoft.com/en-au/download/404Error.aspx

is there any solution to solve this problem ?

Additional Information :

Windows Server 2016 Datacenter Edition (updated with windows update)

Dynamics 365 V9 on-premises

I have the same question (0)
  • Suggested answer
    Yiming Profile Picture
    Yiming on at

    Hi,

    Please check below link to download Microsoft Online Service Sign-in Assistant.

    www.microsoft.com/.../details.aspx

  • Waqas Latif Profile Picture
    Waqas Latif 565 on at

    Procedure for installing without internet.

    Please follow the folder structure

    community.dynamics.com/.../how-to-install-microsoft-dynamics-crm-2013-without-an-internet-connection

    For Downloading setup:

    ehoo-my.sharepoint.com/.../ES4fAwZz5bVJoZubUZPk_RkBdIzmGWdsko2igeHALE9BDA

  • damccracken Profile Picture
    damccracken 139 on at

    Were you able to solve this? I cant figure out how to handle Windows Live ID Sign In Agent of my Email Router 2016 for v8 on prem. None of the Microsoft links are valid for it!

  • Waqas Latif Profile Picture
    Waqas Latif 565 on at

    Procedure for installing without internet.

    Please follow the folder structure

    community.dynamics.com/.../how-to-install-microsoft-dynamics-crm-2013-without-an-internet-connection

    For Downloading setup:

    ehoo-my.sharepoint.com/.../ES4fAwZz5bVJoZubUZPk_RkBdIzmGWdsko2igeHALE9BDA

    This will lead you to the solution there are folder structure that needs to be created with downloaded files this will look something like this

    EmailRouter.png

  • Waqas Latif Profile Picture
    Waqas Latif 565 on at

    community.dynamics.com/.../how-to-install-microsoft-dynamics-crm-2013-without-an-internet-connection

  • damccracken Profile Picture
    damccracken 139 on at

    My scenario is that im trying to install the Email Router for CRM 2016 on Prem on its own server. Do you know if this same approach would help me? Im stilling getting stuck here:

    pastedimage1605160226706v1.png

  • Aydin Profile Picture
    Aydin 40 on at

    Hi,

    For dynamics CRM 2016 you can use windows server 2012 and solve this problem ,

    another solution is configure server side sysc email : docs.microsoft.com/.../connect-to-pop3-or-smtp-servers

    Regards.

  • Waqas Latif Profile Picture
    Waqas Latif 565 on at

    Yes same approach will help you just follow the folder structure given in that blog and download the required files

    Note: These files not getting downloaded was ms issue when i raised it to them they gave me the shared path of the files

  • Suggested answer
    Ugur Bilgili Profile Picture
    Ugur Bilgili 10 on at

    Download the Windows Live ID Setup file from the following link : www.download82.com/.../

    Create a new folder and name it "Redist" where the D365 Setup files are located. Please note that your Email Router Setup folder also should be in the same directory!

    Create another new folder inside "Redist" and name it "IDCRL"

    Paste downloaded "wllogin_32.msi", and "wllogin_64.msi" files in "IDCRL" folder

    Run the Email Router Setup now.

    It worked for me.

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