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Hi Folks,
looking for some help with adding YouTube videos to dynamics customer service portal.
appreciate this is easily done by adding the share/embed code IFrame from the YouTube video to the local content of the portal web page.
however looking to see if its possible to create a customer entity in Dynamics with the Iframe code for the video in a Field and then front that out on the portal.
thanks in advance for any help
As a suggestion are you using knowledge articles at all?
I know you can easily embed help videos into the.
Hopefully, this thread might resolve your issue: community.dynamics.com/.../236201
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