web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / GP locks and cursor be...
Finance | Project Operations, Human Resources, ...
Suggested Answer

GP locks and cursor becomes blue circle when user selects to approve a requisition

(0) ShareShare
ReportReport
Posted on by Darin722 55

We have an issue where when a user Approves a requisition, the system locks and the cursor becomes a blue circle:

 5621.error.jpg

The only way out of this screen is to End Task/Log the user out of GP from Task Manager. The when we go back into access GP we get this error:

4705.error-2.jpg

It does appear to be a mail function where the system locks up – it’s right after the Microsoft window appears to login to Outlook to send an email

Categories:
Microsoft Dynamics GP
I have the same question (0)
  • Suggested answer
    Derek Albaugh Profile Picture
    Derek Albaugh Microsoft Employee on at

    I believe you're running into an issue that was fixed in the Jan 2022 hotfix released on 1/21/2022.

    The issue is related to using the modern authentication/MFA functionality in Dynamics GP and in most cases, documents attached to the workflows submitted.

    Thanks

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Congratulations to our 2025 Community Spotlights

Thanks to all of our 2025 Community Spotlight stars!

Congratulations to the February Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Finance | Project Operations, Human Resources, AX, GP, SL

#1
Giorgio Bonacorsi Profile Picture

Giorgio Bonacorsi 617

#2
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 461 Super User 2026 Season 1

#3
Syed Haris Shah Profile Picture

Syed Haris Shah 298 Super User 2026 Season 1

Last 30 days Overall leaderboard

Featured topics

End-of-life Announcement for Microsoft Dynamics GP
License usage reporting (in-app and PPAC) with Entra dynamic groups

Product updates

Dynamics 365 release plans