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Adding a comment and dataverse fields to the survey

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Posted on by DTMum

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I want to add comment fields and other dataverse fields.

e.g., say my question is "Is Sky is blue?"

options are Yes/No. If the customer selected "Yes," then make the comment fields required ( not sure how to add this comment field to the question)

Also, add other fields from my dataverse to the survey (as a header), e.g., Account drop-down / Business Unit dropdown, etc.

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Welly Lee Microsoft Employee on at

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DTMum - you can use branching rule in Customer Voice to add required comment:

1. Create a comment question and set the question as required but not visible

2. Create a branching rule to show/hide comment question based on the response in #1

We are working on supporting adding dataverse field into header and dropdown.

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DTMum 10 on at

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Thank you so much for your reply, @Welly Lee. Is there a timeline for adding dataverse fields to the survey? We want it in the next two weeks, and it seems like it won't be possible! ( me praying now :) )

Thanks!

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Welly Lee Microsoft Employee on at

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Prefill answer feature is planned for later this year (not in the next 2 weeks :-)). As a workaround, you could consider to create choice-question for each category value in Dataverse then use branching rule to show the relevant choice-question based on the survey variable value -- see below example:

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