Hi all,
I have a question regarding entitlements
From what I have seen, I can create entitlements from template only from Service Management.
Is it possible to, when an account is created for instance, to let the user select the template for the entitlement to use ?
Also, I am surprised that the name of the entitlement template does not get into the entitlement name when I create a new one from template, do you know how / if I can alter this ?
Thanks in advance,
Fred