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Customer experience | Sales, Customer Insights,...
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Default signature

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Posted on by 5

At what point is the default signature added when you create a new email activity? I can't find any onload javascript or business rules where it is added. The problem I'm trying to fix is that the signature is inserted at line 4 when creating a new email. Users in my organization wants it to be inserted on line 2 or 3. An email containing only the signature starts with 3 <br> tags

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  • Suggested answer
    Modesto Iacopino Profile Picture
    Microsoft Employee on at

    Hello Ivar,

    look at the following aticle if it can help:

    docs.microsoft.com/.../create-signature-dynamics-365-email-queue

    Thanks,

    Regards,

  • Suggested answer
    Arjan ter Heegde Profile Picture
    37 on at

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