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Microsoft Dynamics AX (Archived)

Unable to setup LCS project in System Parameters> Help

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I recently deployed a D365FOEE env to Azure with a trial subscription from LCS. I started a new client session, navigated to System Admin>Setup>System Parameters>Help to configure the LCS project. However, it won't show me my LCS project from the lookup when I try to configure the support contact. 

Trying another approach, I clicked on the support on the top right hand corner of the client. It prompted me to connect it to the LCS project. As you can see below, it tells me that I have successfully done so. But when I try to create a support ticket, it tells me that a Lifecycle Services project is not configured under support contact. Any thoughts on what I could be doing wrong?

SuccessfulAuthentication.jpg

8204.Lookup.jpg

LifecycleServicesProject.jpg

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  • premjit Profile Picture
    25 on at

    Try creating the project by logging into :https://lcs.dynamics.com/

  • Community Member Profile Picture
    on at

    The project already exists. I deployed the environment from the project.

    In any case, it started working. Evidently, I overlooked something.

  • V_K Profile Picture
    45 on at

    I experieced the similar problem: A new project was created in LCS, but when trying to connect the Dynamics 365 F&O to it via the System Parameters -> Help I don't see the newly created project by me. I guess the reason for this is the fact that the first time I saw the screen for connection confirmation to LCS I click on "OK" insted of "Conect to LCS..." Do you have an idea how I can restart this settings, as the user can see the first screen with a question for connection to LCS only once?

    Thank you!

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