Hi, I want to make a "system required" built-in field (start time and end time fields) in "Bookable Resource Bookings" entity to be Optional as I want on specific conditions not to insert values in them.
Note that I could remove the required validation from the client-side using a JS web resource but it gives me an error on saving the form without inserting the Start and End times.
How can I achieve that please ?
It is not recommended to make such changes on Bookings or Work Orders (even though you may find technical workarounds to do that) as this defies the fundamental assumptions of product design and functionality. What that means in practice is even if you make this optional on form, you may find issues in other places.
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Hi,
This is not recommended and unsupported change which might break many in built functionality which depends on the start and end time field. In case you have any business requirement try to create custom field and use them.
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