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Service | Customer Service, Contact Center, Fie...
Suggested Answer

Add work comments to multiple work orders

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Posted on by 6
In my role I often need to update multiple work orders with the same comment.
 
I can only see how to add a work comment 1 work order at a time.
 
Is there anyway to select all the work orders, and add a comment to all of them at once?
 
Thanks for your help :).
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  • Suggested answer
    Manoj - ManoVerse Profile Picture
    1,396 Super User 2026 Season 1 on at
    1. Bulk / Mass Update Feature
    Select multiple work orders (via checkboxes in a list view)
    click on “Edit" Button and update comment which will update all selected record with same comment.
    2. Import / Data Load
    Export the work orders (Excel/CSV)
    Add the comment column
    Re-import/update 
    3. Automation
    you can implement custom logic as per your requirement or add Custom button on home grid , it will take selected record and run an update
     
    Let me know if anything not clear and details required for this.
  • FSRon Profile Picture
    103 on at
    Just because Manoj hasn't mentioned it in his great answer and I just spent an hour setting up something similar:
     
    If you simply want the comment to be copied to a child or related WO, you could use relationship mapping to copy and propagate comments without any other logic.
     
    What I've also done is create a simple Businessrule that has a starting condition that always runs, then set the text to something predefined. It sounds like your comments are more varied though.
     
    But as Manoj suggested, it sounds like you want a Bulk Edit. Just ensure you have the required privileges.

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