Sales Accelerator Sequence - User not allowed to send automated email

(1) Share

Report

Posted on by Gus

116

Getting an error message when user is in a child business unit and sending on behalf of parent user. No info as to why. we've given org permissions in relevant sequence tables, systemuser table, etc. The sequence is owned by the user and send is record owner who for this record is a parent user.

Error shows:
"Unable to send automated email. Manually send the email or contact your admin." but no other info is available.

Categories:

Sales manager experience