Social Pane/Timeline Not Displaying Time or Date

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Posted on by MDS

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Hi,

As per subject, at some point we appear to have lost the time/date display on the timeline for the Account form. It displays fine on the Contact form and other places, just not on Account. I can see all the emails are there, but the only information showing where the time/date would normally be is the status and the communication partner (in the case of emails at least..)

I can't actually see any option on the form design to disable/enable this. Any ideas how I can get it to display?

Thanks in advance..

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Administration and Setup

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MDS 1,779 on at

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RE: Social Pane/Timeline Not Displaying Time or Date

[quote user="Bipin Kumar"]
Hi,

I would recommend you to lodge Microsoft support ticket to get this issue resolved from Microsoft.

admin.powerplatform.microsoft.com/support

Please mark my answer verified if this is helpful!

Regards,

Bipin Kumar

Follow my Blog: xrmdynamicscrm.wordpress.com/
[/quote]
I've done that and will report back with their findings.
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Bipin D365 28,962 Moderator on at

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RE: Social Pane/Timeline Not Displaying Time or Date

Hi,

I would recommend you to lodge Microsoft support ticket to get this issue resolved from Microsoft.

admin.powerplatform.microsoft.com/support

Please mark my answer verified if this is helpful!

Regards,

Bipin Kumar

Follow my Blog: xrmdynamicscrm.wordpress.com/
MDS 1,779 on at

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RE: Social Pane/Timeline Not Displaying Time or Date

Hello - does anyone have any ideas at all on this? Now people have noticed the issue, it's becoming a problem!
MDS 1,779 on at

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RE: Social Pane/Timeline Not Displaying Time or Date

Hi - yes mine looks the same as yours. Email Card Form is selected as shown.
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Md Arshad Warsi 90 on at

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RE: Social Pane/Timeline Not Displaying Time or Date

Hi

You open through particular apps that is way.

Go to your solution -> under that select the entity -> Select the form -> social panel (double click) and modify it.
MDS 1,779 on at

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RE: Social Pane/Timeline Not Displaying Time or Date

Hi - my email form looks like this:
MDS 1,779 on at

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RE: Social Pane/Timeline Not Displaying Time or Date

Hi - the Email Card form works OK an other entities - Contact etc.
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Md Arshad Warsi 90 on at

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RE: Social Pane/Timeline Not Displaying Time or Date

Hi

Please modify the activities.

Let me know, still you are facing same issue or not?

https://juniorcrmblog.blogspot.com/

www.youtube.com/watch
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Bipin D365 28,962 Moderator on at

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RE: Social Pane/Timeline Not Displaying Time or Date

Hi,

I think you will need to Modify the Email Card form.

Please mark my answer verified if this is helpful!

Regards,

Bipin Kumar

Follow my Blog: xrmdynamicscrm.wordpress.com/
MDS 1,779 on at

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RE: Social Pane/Timeline Not Displaying Time or Date

Hello,

These activities can be from today or 3 years ago. None of them show the date/time. I should also note, that it's only affecting email activities as far as I can see...

Thanks