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Dynamics 365 general forum

Team Member license limitations and the purpose

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Posted on by 781 Most Valuable Professional

1. As per licensing guide, write access to the custom entities have below constraint. Does it mean that if there is a relation with the custom entity and OOB entities that isn't part of the team member's license like opportunity, case etc, then that custom entity becomes inaccessible to TM users?

*** Custom entities (either based on entities included in Microsoft Dynamics 365 or created by a customer or partner) may require a higher CAL or User SL, depending on the required access. Customizations can only be performed against entities included in the use rights.

2. Is there any limitation to the number of custom entities that Team Member license users can access?

3. Sample scenario: Agents and equipment are resources in my scenario where agents have TM licenses and the office users are power users. I'm planning to store the agents or equipment in the Field Service's resource entity so that my office users can schedule them in the schedule board. The agents will be using PowerApps mobile app to report an issue (custom entity). The tricky part is the agents will also use the PowerApps mobile app to reassign their work to another agents (resource entity) for which the TM license doesn't have access to. 

Is there any work around to implement this where agent can use another agent's record with TM license.?

Thanks,

Jeeva

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  • Verified answer
    Alex Fun Wei Jie Profile Picture
    33,626 on at
    RE: Team Member license limitations and the purpose

    Hi,

    FYI.

    1.) refer to number 2.

    2. ) For read should be unlimited , but for create, update and delete ( 15 custom entities)

    For Read

    www.sherweb.com/.../team-members-full-users-licenses-dynamics-365

    New changes for team licence

    www.preact.co.uk/.../important-changes-to-dynamics-365-team-member-licences

  • Verified answer
    Jeevarajan Kumar Profile Picture
    781 Most Valuable Professional on at
    RE: Team Member license limitations and the purpose

    Hi Fun Wei,

    Thanks for your response. It is also confusing that for a Team Member License (RML) users, if I assign the higher security roles like 'System Administrator', the TML user can perform higher level operations and the access is not restricted as it is mentioned in the licensing guide.

    I understand now that the TML is a trust based license as explained here

    TRUST BASED LICENSING

    The first thing to say is that the reason the Team Member License is priced so low is to bring down the barriers to knowledge sharing among all employees within the organisation. Anyone with a Team Member license can now consume all information within Dynamics 365. The Team Member license has certain restrictions and boundaries that must be adhered to in order to stay within the right side of the licensing agreement. The thing to bear in mind about these restrictions is that all Dynamics 365 licensing is trust-based. What this means is, Microsoft set out the rules and it is your duty as a Microsoft customer to follow them. With the licensing being trust-based there is technically nothing to stop you from assigning a Team Member License to a user and then giving them a security role that allows the user to perform almost any action within Dynamics 365. This would, of course, constitute a breach of the licensing trust and could get you into serious trouble. We felt that we should point this out because we have seen people getting confused around this area. A recent customer told us… “…I have given a user a Team Member License and they can still create Opportunities…”

    So it is partner or developer's responsibility to make sure that the TML users have roles configured matching the licensing guide as highlighted here to avoid the license agreement breaching.

    Hope Microsoft releases a dedicated security role for TML users at earliest.

     

  • Suggested answer
    IIU Profile Picture
    155 on at
    RE: Team Member license limitations and the purpose

    alot have happened for Team member license since 2018. Dynamics 365 Team Member license limitations and its purpose have become important to know as they are being enforcement by Dynamics 365. I have collected the latest in this blog post: iiu.dk/.../  for a quick guide to get to know the limitations and the purpose plus alternatives for the Team Member license using Power Apps Plans licensing.", Hope you all find it worth the read.

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