Microsoft Dynamics AX (Archived)

Posted Journals are being deleted automatically

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Posted on by Muhammad Yousaf

1,339

Hi every one

Many of my posted Journals are deleting automatically and i want to stop this from happening again. What shall i do

For example, i had posted a depreciation journal few days ago and now i can not see it anywhere and i want to print it.

what shall i do, can i print this deleted journal?

can i retrieve it back ?

how can i stop this from happening ?

An urgent reply will help me a lot

Regards

Yousaf

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Ludwig Reinhard Microsoft Employee on at

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Hello Yousaf,

Do you know if an adjustment might be responsible for this system behavior that you experience?

Best regards,

Ludwig

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nmaenpaa 101,160 Moderator on at

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Are you sure it's deleted? On most journals the form shows only open journals by default. You can choose to show open/posted/all.

If it's really automatically deleted, it sounds like a bad customization is to blame. In that case you should talk to your developer. In general, posted journals should not be deleted.

A deleted journal can be recovered only by restoring a database backup. That will roll back all other data in the system, too. You can also manually create the journals again and post them, but since the original deletion most likely left the original financial data behind, your would end up with posting the transactions two times = not ok.

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Muhammad Yousaf 1,339 on at

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Like what... what type of adjustment .... please elaborate

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nmaenpaa 101,160 Moderator on at

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We don't know what kind of customization it is - but the standard application doesn't delete posted journals automatically.

You should talk to your developer and ask him/her to investigate it.

Also, like Sukrut suggested, you could enable database logging on the journal header level to see which user account is responsible for the deletion. Maybe someone is deleting them manually? To me it seems that there is no evidence that they get deleted automatically. So we don't know for sure.

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Muhammad Yousaf 1,339 on at

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HI Niko

great it is, please guide me about applying these logging or activating these logs on Journal headers, how to do that and then how to access those logs...

Regards

Yousaf

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nmaenpaa 101,160 Moderator on at

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Hi Muhammad,

you can find instructions for that from the product documentation: technet.microsoft.com/.../dd362089.aspx

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Ajit 8,755 on at

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Also check if you can find your journal in LedgerJournalTable from AOT.

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Brandon Wiese 17,788 on at

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It doesn't have to be a customization.

Most journals have a cleanup job under Periodic that can be Batch scheduled.

Your Administrator may simply want to delete posted journals. Start there.

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Galyna Fedorova 3,566 on at

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Hi Muhammad Yousaf,

Can it be the case that journal type was changed by mistake in the table? For instance, you can go into AOT, find LedgerJournalTable and check the following:

1. whether you have the record there for your journal.

2. if record is there, check whether the JournalType field is correct.

Maybe someone changed it in the table, and as the result it's invisible on the form where you are looking at.

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