You’re offline. This is a read only version of the page.
Announcements
5
I tracked an email from Outlook and associated it with a case in Dynamics.
The email is marked as complete automatically it seems, with no way to mark it as not complete.
Ok thanks. I'll look into that.
This is by design but frustrating. You could create an on-demand Workflow to get around this to set the Activity Status back to "Open" for this email.
#1
André Arnaud de Cal...
291,359
Super User 2024 Season 2
#2
Martin Dráb
230,370
Most Valuable Professional
#3
nmaenpaa
101,156
Share
Report
All responses (
Answers (
