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Customer experience | Sales, Customer Insights,...
Suggested answer

ContextID in Preferences Centre link

Posted on by 13
It would be really useful to be able to build the Dynamics CI Journeys subscription centre link from, for example, a Power Automate flow. The link seems easy enough to construct, but would anyone else have an idea what the /contextID/ might be in the link?
 
Example link:
https://public-gbr.mkt.dynamics.com/api/v2.0/preferencecenter/preferences3?tenantId=x88x8xxx-8x88-777x-x666-e0b80b993x55&contextId=x77x7777-x55x-xx55-bdf4-002248c3333
 
The tenantId is easy enough to find but the contaxtId does not seem to be a contact ID or a ContactPointConsent4 or anything... any ideas here?
 
Thanks!
  • Yoan L Profile Picture
    Yoan L 46 on at
    ContextID in Preferences Centre link
    Have you found what this is yet Klaas V?
     
    I am having an issue where apparently a consent centre record got updated by itself. I saw in the tracking and it looks like that the unsubscribe link was clicked. This has happened so many times even though I opted in manually.
     
    Thanks.
      
  • Suggested answer
    Leah Ju Profile Picture
    Leah Ju Microsoft Employee on at
    ContextID in Preferences Centre link
    Hi Partner
    It seems we can't customize this value.
    1.When we insert this link to the email, it is dynamics value: 
    --But we can't find 'preferencescenterurl' column in the compliance in the dataverse, and can't find any related microsoft documentation.
    2. I'm trying to send multiple emails via journey, and each link in these emails has a different contextid:
    --Send different emails to one contact in the one journey.
    --Send same emails to multiple contacts in the one journey.
    --Send same emails to one contact in the one journey.
    3. I suggest you open a ticket with the Microsoft support team, they may know more about the inner information of the product.
    Get Help + Support - Dynamics | Microsoft Docs

    I hope you can mark my answer verified if it is helpful! If you have any questions, please feel free to contact me.
    Regards,
    Leah

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