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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / GP 10 on Terminal Serv...
Microsoft Dynamics GP (Archived)

GP 10 on Terminal Server (Remote Desktop)

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Posted on by babubaskaran@outloo... 10

Hello There,

we have GP 10 in Terminal server 2008 R2 (two server with load balancing).  All the users experienced freezing either of the server.  The freezing on different windows inquiry as well as transactions windows.  We have debugged with lot of different fix disabling DEP, 32bit ODBC & removing the load balance still the freeze didn't stopped.  So we build a brand new virtual server and installed all again and all users logged on to this and for 2 months they worked on this and no freezing.  So we have  rebuild the original server and reinstalled GP and users started using this and again the freezing problem has back.  As anyone had these kind of experience please share your experience and suggestions.

Thanks,

Babu

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  • Verified answer
    babubaskaran@outlook.com Profile Picture
    babubaskaran@outloo... 10 on at
    RE: GP 10 on Terminal Server (Remote Desktop)

    Hi Richard and All,

    I have finally able to debugged this problem.  Out of 2 server  the server one had the MS Office 2003 Web component is installed and none of the users experience crash or freezing in GP.  And on the original server the web component is not available which cause the freezing of GP.  The following 2 link from KB and dynamics community explaining these in detail.

    http://support.microsoft.com/kb/916673

     

    https://community.dynamics.com/gp/f/32/t/110463.aspx

     

    Thanks,

    Babu

  • babubaskaran@outlook.com Profile Picture
    babubaskaran@outloo... 10 on at
    RE: GP 10 on Terminal Server (Remote Desktop)

    Hi Richard,

    the third terminal had only 4GB which worked fine but the original server has 14GB RAM.  If the service pack installed when the DEP is enabled, will it create any problems.

    Thanks,

    Babu

  • Richard Whaley Profile Picture
    Richard Whaley 25,195 on at
    RE: GP 10 on Terminal Server (Remote Desktop)

    Do you have enough RAM on the original server?

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