Electronic Report - Convert to PDF is not working
Hi, Microsoft support confirmed that the problem is part of a larger situation: Dynamics product engineering team engagement: We are currently working on this issue under the internal incident-540898353.
They gave me this workaround: The default PDF conversion utilizes the BCS conversion service from the Office online platform. Alternatively, you can convert .docx files directly on the AOS server. To enable local conversion, activate the feature: "Utilize application resources to perform CBD documents conversion from Word to PDF format."
Enable this Electronic Reporting (ER) feature to convert business documents from Word to PDF using AOS resources rather than relying on an external conversion service.
I tested it in our SAT environment. The feature is in preview mode. The created PDF has a different fomat, so no proper solution.
In addition to keep the format stable:
- Export template from configuration.
- In Microsoft word open the template and click File->Options->Save
- Enable "Embed fonts in the file"
- Disable "Do not embed system fonts"
- Save document and upload as template back in the configuration.
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Best regards,
Pasqual