
In CRM2011 R2 I built a workflow to re-assign ownership after a record is created to another user (other than the CreatedBy). When I am the owner of the workflow and the user that creates the record the workflow executes as expected. However it never fires when another user creates a record (i.e., no system job is even created). The scope of the workflow is "Organization". I'm guessing it's something to do with permissioning but not sure. What am I missing?
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I have the same question (0)Hello Matthew,
Unfortunately, due to the complexity of this issue we are unable to assist with this request effectively in the Forums. I would like to suggest the following resources to assist:
* Submit a support incident so that a dedicated Support Professional can assist with this request.
Thank you for your understanding!
Best Regards,
Brian Storie
CRM Support Engineer