web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

News and Announcements icon
Community site session details

Community site session details

Session Id :
Microsoft Dynamics CRM (Archived)

workflow assigning owner in custom entity

(0) ShareShare
ReportReport
Posted on by 100

In CRM2011 R2 I built a workflow to re-assign ownership after a record is created to another user (other than the CreatedBy). When I am the owner of the workflow and the user that creates the record the workflow executes as expected.  However it never fires when another user creates a record (i.e., no system job is even created).    The scope of the workflow is "Organization".  I'm guessing it's something to do with permissioning but not sure.  What am I missing?

*This post is locked for comments

I have the same question (0)
  • Verified answer
    Brian Storie Profile Picture
    Microsoft Employee on at

    Hello Matthew,

    Unfortunately, due to the complexity of this issue we are unable to assist with this request effectively in the Forums.  I would like to suggest the following resources to assist:

    * Submit a support incident so that a dedicated Support Professional can assist with this request.

    Thank you for your understanding!

    Best Regards,

    Brian Storie

    CRM Support Engineer

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Season of Sharing Community Challenge Launch!

Jump in, show your community spirit, and win prizes!

Women in Power Builds Momentum

Expanding mentorship, skilling, and AI innovation

Congratulations to the April Top 10 Community Leaders

These are the community rock stars!

Leaderboard > 🔒一 Microsoft Dynamics CRM (Archived)

#1
ScottDurow Profile Picture

ScottDurow 2

#2
GJones Profile Picture

GJones 1

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans