Ribbon Workbench 2016, How to make CustomRule Enable Rule with asynchronous call?

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Posted on by anonsgate

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In Ribbon Workbench, I have a custom rule in my enable rules, and the javascript is supposed to return either true or false. The problem is, it doesn't seem to work when the return is done in an asynchronous call. I need to verify a value through the web api, but it only works if I make the call synchronous(bad practice). Is there a way to achieve this with asynchronous call?

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Arun Vinoth 11,615 Moderator on at

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You can try doing a ribbon refresh once asynchronous call is done. It will work.

Xrm.Page.ui.refreshRibbon();

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I am looking for the same thing. did you find the solution for this?

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gdas 50,091 Moderator on at

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I would like to share an old thread , Please have a look might be useful for you-

community.dynamics.com/.../287978

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anonsgate 422 on at

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I calculated it before I called the javascript on the page load and stored the value in a global variable that I retrieve in a javascript rule of ribbon workbench

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Hi anonsgate,

I'm having the same problem.

Can you please share how did you calculate the value before the onload event?

Thanks in advance!

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gdas 50,091 Moderator on at

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Please have a look below reference -

butenko.pro/.../showing-ribbon-button-based-on-the-result-of-async-operation

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