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One work order multiple service locations

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Posted on by Microsoft Employee

Requirement for a courier company: one customer order has request for multiple pickup locations and multiple delivery locations. These pickup and delivery service requests cannot be manually broken down into separate work orders because a driver picks-up a box and delivers the same box that is pickup.

Out of Box : has workorder that takes only one service address.

Any suggestions the best way to approach this customization?

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  • Suggested answer
    Thomas David Dayman Profile Picture
    Thomas David Dayman 11,323 on at
    RE: One work order multiple service locations

    Could you create a new entity called Delivery Address. Then attach multiple delivery addresses to a Service Account? Then probably think of some way of displaying those delivery addresses on the Work order?

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