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Customer experience | Sales, Customer Insights,...
Suggested Answer

Update Opportunity with Data from Opportunity Close

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Posted on by 5

Hello, 

I have a requirement where I need to update the Opportunity with data from the Opportunity Close form. Is there a way to do this without code? I tried to create a workflow that would pull data from the Opportunity Close and populate it on the Opportunity, but I was not able to select Opportunity Close or Activity as a trigger entity. 

Thanks!

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  • Suggested answer
    a33ik Profile Picture
    84,331 Most Valuable Professional on at

    Hello,

    My recommendation would be to use Power Automate for this purpose. The algorithm should be the following:

    1. Create a Power Automate that handles onchange of "State" field.

    2. Check if the state is "Won"/"Lost".

    3. Query the latest "Opportunity Close" record.

    4. Update the opportunity using the data from "Opportunity Close" record.

  • Suggested answer
    Community Member Profile Picture
    on at

    Hi ras13j,

    Yes, You can't use opportunity close entity in the workflow, which is by-design.

    But you can find it in the power automate, so you can create one flow to achieve your goal:

    1.Go Power Automate to create one automated flow:

    pastedimage1664777270440v5.png

    2.Trigger--when a row is added:

    pastedimage1664777031580v3.png

    3.Add one action--Update a row:

    pastedimage1664777207880v4.png

    Test:

    pastedimage1664776974534v1.png

    Refresh current form:

    pastedimage1664777008912v2.png

  • Community Member Profile Picture
    on at

    Hi ras13j ,

    Have any updates?

    Could you click 'Yes' to close the thread if my answer is helpful?

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