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Service Orders - negative quantity not allowed

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Posted on by Gilbert Khayat

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HI,

can someone help me with how to cancel or reverse a service order that is already has a posted invoice? knowing that service orders are not allowing negative quantity.

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Ludwig Reinhard Microsoft Employee on at

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Hi Georgek,

The invoice that you created for your service order is created via the project module, right?

Have you tried correcting the invoice from the project already?

Best regards,

Ludwig

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Junaid Idrees on at

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Hi Georgek

Your screen prints are not visible.

In order to invoice service order, you must have created Invoice proposal from Service order screen.

1. Goto posted project transactions >> select the Invoice you want create credit note for.

2. Click Function and select for credit note.

3. You have to create a new invoice proposal with start and end date and It will include the marked line and then post the proposal invoice.

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