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Service Orders - negative quantity not allowed

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Posted on by Gilbert Khayat

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HI,

can someone help me with how to cancel or reverse a service order that is already has a posted invoice? knowing that service orders are not allowing negative quantity.

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Junaid Idrees on at

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RE: Service Orders - negative quantity not allowed

Hi Georgek

Your screen prints are not visible.

In order to invoice service order, you must have created Invoice proposal from Service order screen.

1. Goto posted project transactions >> select the Invoice you want create credit note for.

2. Click Function and select for credit note.

3. You have to create a new invoice proposal with start and end date and It will include the marked line and then post the proposal invoice.
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Ludwig Reinhard Microsoft Employee on at

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RE: Service Orders - negative quantity not allowed

Hi Georgek,

The invoice that you created for your service order is created via the project module, right?

Have you tried correcting the invoice from the project already?

Best regards,

Ludwig