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Finance | Project Operations, Human Resources, ...
Suggested answer

Service Orders - negative quantity not allowed

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Posted on by 3,254

HI,

can someone help me with how to cancel or reverse a service order that is already has a posted invoice? knowing that service orders are not allowing negative quantity. 

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  • Suggested answer
    Junaid Idrees Profile Picture
    on at
    RE: Service Orders - negative quantity not allowed

    Hi Georgek

    Your screen prints are not visible.

    In order to invoice service order, you must have created Invoice proposal from Service order screen.

    1. Goto posted project transactions >> select the Invoice you want create credit note for.

    2. Click Function and select for credit note.

    3. You have to create a new invoice proposal with start and end date and It will include the marked line and then post the proposal invoice.

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Microsoft Employee on at
    RE: Service Orders - negative quantity not allowed

    Hi Georgek,

    The invoice that you created for your service order is created via the project module, right?

    Have you tried correcting the invoice from the project already?

    Best regards,

    Ludwig

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