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Email Designer Preview: Heatmap links with dynamic content

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Posted on by Microsoft Employee

Hello dear community,

I have captured an outbound marketing email that displays dynamic content based on attributes of the contact. I implemented this with the if queries in the e-mail designer like {{ #if (eq contact.test_favoritecat 759720000) }}

Each of the if-queries has its own link given. Now I would like to find out how many contacts have clicked on the links. Unfortunately, the heatmap (in which the clickable links are displayed) only ever shows the content that the user would have received himself. Is there a workaround for this so that the links are also displayed in the dynamic content on the heatmap?


Currently it only works via the link results table.

Thanks,

Ferdinand 

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Email Designer Preview: Heatmap links with dynamic content

    Hi Ferdinand Ganter,

    This is the expected behavior. And there is no way to show all links within the email's dynamic content on the heat map.

    And as you say, you could only see the total clicks of those links in the tables below the heat map:

    pastedimage1662018486913v1.png

    You could feedback this at here to improve this feature:

    aka.ms/Dynamics365forMarketingits

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