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Dynamics 365 Community / Forums / Field Service forum / Schedule Board Territo...
Field Service forum

Schedule Board Territories Filtering is not working as expected.

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Posted on by 33,628

Hi,

I created a territory as " West Malaysia" , and added myself into this territory.

8.PNG

under the schedule board, i set the territory to be filtered by "West Malaysia", but there is nothing shown up.

9.PNG

if i remove the filter

10.PNG


Do recommend to me if anything is wrong.

I have the same question (0)
  • Verified answer
    Alex Fun Wei Jie Profile Picture
    33,628 on at

    Hi all,

    after some investigation, it seems by adding member into territory is not working for field service. For field service  we have to add them into Resource Territory.

    neilparkhurst.com/.../field-service-resources

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