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Custom button wont show?!?

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Posted on by Larmikann

Hello,
I have created a button in Ribbon Workbench and put this on an entity. However, this button is not visible. I have tried against both main grid and against form and subgrid but it is never visible.

I have previously without any problems created and put up a button on the same entity via Ribbon Workbench and this is both visible and works as it should.

Have tested against another entity and then the button is visible. And this with the same enable and display rules in Ribbon Workbench.

Even tried the new Powerapp function Command Deigner with the same result.

So now I wonder if there is anyone who may have any idea where the fault lies.

Summary:
Entity 1, button not visible
Entity 1, button created before. (works great)
Entity 2, button visible

Thanks in advance for answers that can lead to this being resolved.

Best regards

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Bipin D365 28,964 Super User 2024 Season 1 on at

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RE: Custom button wont show?!?

HI,

Would you be able to join below meeting to understand the issue better?

teams.microsoft.com/.../0
Larmikann 10 on at

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RE: Custom button wont show?!?

I dont think you understand!

The button dont show! So I am not able to take a snap of it.

The button is there in XRM Toolbox. Ribbon Workbench and in Powerapps, Command Designer but no where else.
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Bipin D365 28,964 Super User 2024 Season 1 on at

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RE: Custom button wont show?!?

HI,

Select your button which is not visible then take snap.

Can you please share screenshot highlighting second tab as shown below -

Please mark my answer verified if this is helpful!

Regards,

Bipin Kumar

Follow my Blog: xrmdynamicscrm.wordpress.com/
Larmikann 10 on at

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RE: Custom button wont show?!?

Gone through Command Checker and still there is nothing what I can see that would stop the button from showing up.
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Bipin D365 28,964 Super User 2024 Season 1 on at

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RE: Custom button wont show?!?

Hi,

You will need to click on second tab "Command Properties" from Right hand side to see the rules which are not satisfied and causing this issue.

Please follow the link which I paster earlier.

xrmdynamicscrm.wordpress.com/.../

Please mark my answer verified if this is helpful!

Regards,

Bipin Kumar

Follow my Blog: xrmdynamicscrm.wordpress.com/
Larmikann 10 on at

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RE: Custom button wont show?!?

The created button is visible as I mentioned earlier in Command Designer.

However, not in the command bar.
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Bipin D365 28,964 Super User 2024 Season 1 on at

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RE: Custom button wont show?!?

HI,

If you are using CRM online then you can debug your ribbon issue -

d365demystified.com/.../

Please mark my answer verified if this is helpful!

Regards,

Bipin Kumar

Follow my Blog: xrmdynamicscrm.wordpress.com/
Suggested answer

meelamri 13,204 User Group Leader on at

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RE: Custom button wont show?!?

Hi,

Please use the Command Checker tool. It will help you to understand why buttons are hidden or shown and what command will run upon click.

powerapps.microsoft.com/.../

d365demystified.com/.../