DMF Import error - The retail order header entity does not support updates of retail order which are associated with retail channel. Please update entity validation field list.

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Posted on by Andrei Z

Hello,

I am getting the following error when trying to update the Sales order priority for fulfillment.

Results. The retail order header entity does not support updates of retail order which are associated with retail channel. Please update entity validation field list.
Results. Validations failed while writing entity record

Does this require a developer to look at the validation rules for update, for the field in the entity? Or it's something that a system admin can check/modify?

According to the user it only happens in Production environment. Import was successful in Test environment.

Thanks,

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Alireza Eshaghzadeh 14,616 Super User 2025 Season 2 on at

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RE: DMF Import error - The retail order header entity does not support updates of retail order which are associated with retail channel. Please update entity validation field list.

Hi Andrei Z,

Do you use a standard entity? Which entity?

Do you get error message when you export data with this entity? If no, try to "Generate mapping" and then delete the disabled fields and click on Save.

Then try to create a new import project and import your file.

PS. Remember to delete disable fields from your source file for import.

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Andrei Z 30 on at

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RE: DMF Import error - The retail order header entity does not support updates of retail order which are associated with retail channel. Please update entity validation field list.

Hi Alireza,

I confirmed with a dev - it's a custom entity and there is a custom form for validating fields - I just had to add the field there.

Many thanks for your contribution!

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Alireza Eshaghzadeh 14,616 Super User 2025 Season 2 on at

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RE: DMF Import error - The retail order header entity does not support updates of retail order which are associated with retail channel. Please update entity validation field list.

Hi Andrei,

Great!

I guess that the issue is resolved. If yes, please mark the thread as verified.

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