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Service | Customer Service, Contact Center, Fie...
Suggested Answer

Creating a schedule for a resource

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Posted on by 25

What is the best way to create a schedule for a manager for their resource(s)?

At the beginning of the week a manager should be able to enter D365, and "pull" a schedule for the resource for the coming week/month.
The resource does not "work in FS" nor has any app. It needs to be something that can be "pulled" from the system by the resources manager and then printed and/or emailed to the resource in order for the person to see the scheduled bookings for the coming week/month. So info from the Booking and the workorder, somehow limited in time, since there could be bookings before today or after selected timeperiod.

Which is the best way to achieve this?

I have the same question (0)
  • Pankaj Gogoi Profile Picture
    3,177 on at

    Hi Andreas,

    You can pull up the information from Bookable Resource Booking entity into an SSRS report and export it to PDF. Sample FetchXMl for reference

      
        
        
        
        
        
        
        
        
        
        
          
          
        
        
          
            
          
        
      
    

    Best Regards

    PG

  • Suggested answer
    AlexMcL Profile Picture
    8 on at

    Hi Andreas

    My suggestion is to use a view for Bookable Resource Bookings for the next week, with the details that are needed, and export to Excel.

    The view could be as simple as Start Time Next 7 days.

    You can then manipulate the data in Excel as desired to email, or print.

    Hope this helps.

    Alex

  • Suggested answer
    venkatsr Profile Picture
    User Group Leader on at

    Hi,

    Export to excel and then generate a report for the same.

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