Method 'save' in COM object of class 'Excel.Application' returned error code 0x800A03EC (<unknown>) which means: Save method of Application class failed.

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Posted on by Abd Alsameea Nat

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This error occurs when I click on the template wizard to export data into excel in dynamics ax 2009

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Abd Alsameea Nat 181 on at

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RE: Method 'save' in COM object of class 'Excel.Application' returned error code 0x800A03EC (<unknown>) which means: Save method of Application class failed.

Thanks.
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nmaenpaa 101,158 Moderator on at

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RE: Method 'save' in COM object of class 'Excel.Application' returned error code 0x800A03EC (<unknown>) which means: Save method of Application class failed.

Thanks.

Based on your AX build number you have Dynamics AX 2009 RTM version: cloudblogs.microsoft.com/.../

If you look at AX 2009 system requirements, you will notice that: "Windows Server 2012 R2, Standard Edition or Datacenter Edition is supported with Microsoft Dynamics AX 2009 Service Pack 1 with Rollup 8 and the hotfix from Knowledge Base article 3209897. "

This could explain your issue. I have seen Excel issues when AX 2009 client was run on a newer Windows version than it supported.

Are you really using AX 2009 RTM version in a live system? You should definetely update to the latest available version.
Abd Alsameea Nat 181 on at

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RE: Method 'save' in COM object of class 'Excel.Application' returned error code 0x800A03EC (<unknown>) which means: Save method of Application class failed.

Windows Server 2012 R2
nmaenpaa 101,158 Moderator on at

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RE: Method 'save' in COM object of class 'Excel.Application' returned error code 0x800A03EC (<unknown>) which means: Save method of Application class failed.

No, I mean operating system version = Windows version.
Abd Alsameea Nat 181 on at

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RE: Method 'save' in COM object of class 'Excel.Application' returned error code 0x800A03EC (<unknown>) which means: Save method of Application class failed.

Version 5.0.593.0
nmaenpaa 101,158 Moderator on at

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RE: Method 'save' in COM object of class 'Excel.Application' returned error code 0x800A03EC (<unknown>) which means: Save method of Application class failed.

Great, and could you tell what operating system version the AX client is running on?
Abd Alsameea Nat 181 on at

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RE: Method 'save' in COM object of class 'Excel.Application' returned error code 0x800A03EC (<unknown>) which means: Save method of Application class failed.

Hi Nikolaos,

No, this is my first time working on it.

I am working on AX 2009.
nmaenpaa 101,158 Moderator on at

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RE: Method 'save' in COM object of class 'Excel.Application' returned error code 0x800A03EC (<unknown>) which means: Save method of Application class failed.

Hi abd,

did it work before? What was changed before it stopped working?

What operating system version the AX client is running on?