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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Posted Payment journal...
Microsoft Dynamics AX (Archived)

Posted Payment journal before generating payment.

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Posted on by Community Member

We went live with AX 2012 last week.   I posted a payment journal this morning for a manual payment before I "generated payment".  The payment shows up in the Trial Balance as a credit to cash but the invoice is still showing as open.   What can be done to either mark the invoice as paid or correct the payment journal?

Some direction would be greatly appreciated!

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  • Verified answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Hi J. Saine,

    To me it sounds that you forgot to settle the invoice and the payment.

    You can do this manually from the vendor account by making use of the open transaction settlement form. Simply try to find the payment and the invoice Transaction, mark (select) them and click update.

    Best regards,

    Ludwig

  • Community Member Profile Picture
    Community Member on at

    Thank you!  I saw that option but was afraid to use it being new to the system.   My fear was that it would relieve cash again.   I'll give it a try.   Thanks...Joy.

  • Verified answer
    Community Member Profile Picture
    Community Member on at

    That worked perfectly!   Thank you so much for your quick reply!

    Joy

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