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Suggested answer

CRM 2015 + AD FS 3.0

Posted on by Microsoft Employee


This is my first post in the forum .

I want to setup IFD in CRM 2015 and ADFS v3.0 on separate servers, so first I have configured the Claims-based authentication and in this step I'm encountering an issue when CRM calls ADFS, it shows: "Error details: MSIS7102: Requested Authentication Method is not supported on the STS."

CRM redirects (302 HTTP code) requests to ADFS:


CRM and ADFS don't ask for user and password information (I assume that it is a normal situation) and I can see this is an internal request (normal situation):


But it shows an error saying "Requested Authentication Method is not supported on the STS".

Also and just in case it is relevant, I have two bindings HTTPs and HTTP, where HTTPs is configured with ADFS, so if I call to HTTP then CRM asks for username and password, and it works:


Any idea?


  • Krish463 Profile Picture
    Krish463 5 on at
    RE: CRM 2015 + AD FS 3.0

    Thanks ,I got access CRM.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: CRM 2015 + AD FS 3.0


    I reawaken the thread... when I configured the external access (IFD) I verified that the request to ADFS was correct, it shows a login form, that is I arrived to step 4 - Logon page sent.


    But, when I login with a user who is not inside the CRM (database) try to login and after successful authentication in ADFS its redirecting to "404 - Page not found" page of CRM.

    Importantly, I have two domains:

    - (where users login - ADFS) and

    - (where CRM is linked it -  internal domain).

    So when I do an anonymous request to CRM and it redirects to ADFS if I use a user of it shows an 404 error, but If I use a user of ADFS doesn't validate, it shows user/password wrong.

    What should I do to be able to access CRM from the ADFS domain?


  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: CRM 2015 + AD FS 3.0

    Hello Gustavo.

    Thank you for your response.

    I've checked the Forms Authentication in ADFS setting and it looks correct:


    As for multiple bindings, I agree, it was a proof of concept.


  • Suggested answer
    RE: CRM 2015 + AD FS 3.0

    Hello David,

    Hope you are well.

    Would say to check out Forms Authentication in ADFS settings, as described on this article:

    Multiple bindings is not supported scenario for Dynamics and could cause authentication issues for clients (WCF).

    If above topics do not solve the issue, you can capture ADFS event viewer logging for further details:


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