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Service | Customer Service, Contact Center, Fie...
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Integration from Office 365 to CRM Customer Service Portal

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Posted on by 10

Hello,

 we’re trying to design a new Customer Service Portal.

From Office 365 we have 

1) O365 Subscription Management:

                       API Integration to Office 365 allowing the Customer to:

                           - Visibility: License break down (type, count, assignment)

                         - Visibility: Discounts

So,

 Can we use pre-configured CRM portal to achieve this task? do we have any limitations over this? 

I have the same question (0)
  • Suggested answer
    PerezAguiar Profile Picture
    Microsoft Employee on at
    RE: Integration from Office 365 to CRM Customer Service Portal

    Issue is being handled in community.dynamics.com/.../integration-from-office-365-to-crm-customer-service-portal

  • Suggested answer
    CRMJetty Profile Picture
    3,512 on at
    RE: Integration from Office 365 to CRM Customer Service Portal

    Hello,

    Refer this. I hopes it helps you.

    appsource.microsoft.com/.../biztechcs.fc4f9178-20a1-41cf-b408-b617ec828e8f

    www.crmjetty.com/dynamicscrm-wordpress-customer-portal.htm

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