Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Customer experience | Sales, Customer Insights,...
Unanswered

Communication failure between crm 2015 on premise and external TLS 1.2 server

(0) ShareShare
ReportReport
Posted on by 10

Hi,

I am working on a application which is crm 2015 on premise. recently an external server got updated to TLS 1.2, and the custom workflows which were communicated to them previously were unable to communicate now.

Not sure, the reason .

I tried adding below code to my C# code still I am unable to establish a communication between the CRM and External server.

ServicePointManager.SecurityProtocol = SecurityProtocolType.Tls12

I found below blog post still unable to resolve the issue.

blogs.perficient.com/.../
  • RE: Communication failure between crm 2015 on premise and external TLS 1.2 server

    Hello "Closing the Gap",

    Hope you are well.

    Do you have any further details on the actual exception?

    I would start by evaluating the enabled protocols and cyphers on both ends using iiscrypto: www.nartac.com/.../

    Then understand:

    - Is the target only offering tls 1.2?

    - Is the source tls 1.2 enabled?

    - Evaluate enforcing tls 1.2 on the source as per:

    docs.microsoft.com/.../unified-service-desk-and-tls-1-2-mandate-for-dynamics-365-online

    Let us know how it goes

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Announcing Our 2025 Season 1 Super Users!

A new season of Super Users has arrived, and we are so grateful for the daily…

Vahid Ghafarpour – Community Spotlight

We are excited to recognize Vahid Ghafarpour as our February 2025 Community…

Tip: Become a User Group leader!

Join the ranks of valued community UG leaders

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 292,494 Super User 2025 Season 1

#2
Martin Dráb Profile Picture

Martin Dráb 231,305 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans