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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / The unsubscribe link c...
Customer experience | Sales, Customer Insights,...
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The unsubscribe link can not lead to the preference center

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Posted on by Community member 2
According to document, the unsubscribe link leads to the preference center, where customers can review and change communication preferences. But in my case, I created an email with a compliance profile, when test send, the unsubscribe link can not leads to preference center, but only refresh the mail.

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