CRM 4.0 --- FireFox or Chrome or Opera

(0) Share

Report

Posted on by Robert Gould

Help! CRM 4.0 does not appear to run under anything other than Internet Explorer. It is frustrating that CRM does not support at least FireFox in todays environment. this is the only app my company is running that is this limited.

I get access denied and recommend that I switch to IE 6.0

My company now has lots of MAC and Linux users. Any options other than to switch to SalesForce?

Thanks in Advance for Suggestions, Rob

(BTW - already tried IE TAB add-in. That is really IE within FireFox. It also does not help MAC users.

*This post is locked for comments

I have the same question (0)

All responses (12)

Answers (0)

Wayne Walton 13,730 on at

Like (0)

Report

There is no First-Party support from MS for anything other than IE for CRM 4 and CRM 5 (yes, that is correct). It's on their radar for expanding support, but won't make even the next release.

Depending on how much info non-IE users need in CRM, you could use reporting to give others reports from CRM, or you could use the web services and/or the SharePoint->CRM webpart to expose information to non-IE users. That's not even close to a full solution, but it might give them the access they need.

There's also the mobile options, which work great on my iPhone (and I'm betting iPad), though are obviously more limited than the full client.

Was this reply helpful? Yes No
MercureIntegration 1,725 on at

Like (0)

Report

The underlying limitations are really hard to workaround. They use HyperTextComponent (HTC) and there are no standards that Gecko or Mozilla based browser can implement.

All other browsers have add-ins that is integrating an IE browser in their browsers, like the IE Tab add-in. So you must upgrade the Windows browser according to the CRM requirements.

Was this reply helpful? Yes No
Community Member on at

Like (0)

Report

[quote user="Wayne Walton"]
There's also the mobile options, which work great on my iPhone (and I'm betting iPad), though are obviously more limited than the full client.

[/quote]

Can you direct me to any iphone/ipad solution other than crmbee (which is a read-only app)? That would be really helpful.

Thanks

Was this reply helpful? Yes No
Wayne Walton 13,730 on at

Like (0)

Report

Well, the most straightforward is the CRM Mobile page that comes with Dynamics CRM. just go to https://%mycrm%/m and that should be the core mobile version.

There is a really nice version called Bridge2CRM that is also browser-based, but a lot fancier. http://www.softbridgeinc.com/softbridgeinc/index.aspx It includes creation of phone call activities, address maps, etc. It works on pretty much any smartphone (and I would assume iPad) since it uses the web browser.

Was this reply helpful? Yes No
Community Member on at

Like (0)

Report

Thank you. will give them a try...

Was this reply helpful? Yes No
Thomas Jazdzewski 20 on at

Like (0)

Report

What ia the timetable for other browsers?

Was this reply helpful? Yes No
Suggested answer

Community Member on at

Like (0)

Report

I don't think CRM 4 will be supported in other browsers

For CRM2011 there will be support in Q1-Q2 of 2012 mshelp.be/big-plans-for-dynamics-crm-383.htm

Was this reply helpful? Yes No
sara hawes 20 on at

Like (0)

Report

Now that we are in Q3 -- when is CRM Dynamics going to be available on Safari or Firefox??

Was this reply helpful? Yes No
Suggested answer

GL-23071537-0 on at

Like (0)

Report

Hi Sara,

The release of this functionality has been delayed to Q4. Here is an article with the annoucement.

community.dynamics.com/.../q2-2012-service-update-new-delivery-schedule.aspx

Was this reply helpful? Yes No
Martino Steffanoni 30 on at

Like (0)

Report

Well Q4 2012 is goling to end but I'm not able to have DYNAMIC CRM on Chorme and Firefox . I'm using 2011 on line. Is there any other delay?

Thanks

Martino

Was this reply helpful? Yes No