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How do Customer Insights and Dynamics 365 for Marketing integrate?
Is the underlying Customer Insights service of Dynamics 365 for Marketing similar to a dedicated Customer Insights tenant?
Hi there --
Few things -- re: integrations between D365 for Marketing and D365 Customer Insights (CI) today:
1. You can create segments in D365 Customer Insights and export the segment output/members and use within D365 For Marketing
2. Beyond above, the D365 for Marketing app does not use other CI underlying functionality today - but that is something our teams are actively working on to light up for future releases.
Hope that helps. If you have any further questions -- you can drop us an email at c360help@microsoft.com
Thanks.
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