10
How do Customer Insights and Dynamics 365 for Marketing integrate?
Is the underlying Customer Insights service of Dynamics 365 for Marketing similar to a dedicated Customer Insights tenant?
Hi there --
Few things -- re: integrations between D365 for Marketing and D365 Customer Insights (CI) today:
1. You can create segments in D365 Customer Insights and export the segment output/members and use within D365 For Marketing
2. Beyond above, the D365 for Marketing app does not use other CI underlying functionality today - but that is something our teams are actively working on to light up for future releases.
Hope that helps. If you have any further questions -- you can drop us an email at c360help@microsoft.com
Thanks.
#1
André Arnaud de Cal...
292,516
Super User 2025 Season 1
#2
Martin Dráb
231,409
Most Valuable Professional
#3
nmaenpaa
101,156
Share
Report
All responses (
Answers (
