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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Unable to delete Chann...
Microsoft Dynamics AX (Archived)

Unable to delete Channel Database Configuration from AX

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Posted on by Community Member

Hi,

I just want to delete extra channel Databases from my Channel Database Configuration, some of the configuration deleted successfully but some throws following error:

Cannot remove channel LAHORE CAFETERIA from LHE-CAFE-1 which is currently the live channel database.

ChannelDatabaseError.png

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I have the same question (0)
  • Rodolfo Recalde Profile Picture
    Rodolfo Recalde on at

    Alternative: Create a new data group "deprecated" and no longer use this setting in sync.

    If you "force" exclusion, there may be conflict in the  async  server  mesage DB.

  • Suggested answer
    adam260 Profile Picture
    adam260 1,871 on at

    the live channel channel database is usually a setting that is defined on your retail store instance. You need to remove all instances which references this record before you can remove a channel db. It is just trying to prevent you from breaking the retail store.

    If the retail store does not reference this live channel db I would just check the rest of your settings within the retail setup for it or just debug the warning and check to see which table it finds a reference to. 

  • rah Profile Picture
    rah 18 on at

    Hello!

    Please go to Entity > Retail > Common > Retail channels > Retail stores > open the store details / double click the store

    Press Edit > remove "live channel database"

    Save

    This will remove the live channel database from the store and then you can delete the channel database from above mentioned menu.

    Thnaks.

  • Rutvik M Profile Picture
    Rutvik M 192 on at

    Hi H Ra. I have not able to find an option to delete live channel database in retail store. Could you post a screen shot?

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