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Finance | Project Operations, Human Resources, ...
Suggested Answer

The account was not found for TAX Component CGST, tax posting type Tax Payable

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Posted on by 94

Hello Microsoft Community,

We've found recent error on DAX 365 for India customer billing. Can you please help? and what is the solution to resolve this error.

Is this got to do with Next upgrade or Patch release.

" The account was not found for TAX Component CGST, tax posting type Tax Payable"

BR, Neelu K Bhojwani

  • MATTGUO Profile Picture
    22,353 Moderator on at

    Hi,

    Unfamiliar with India localization tax, but from the error information, please check if the account is set up for the  TAX Component CGST in Tax ledger posting groups.

  • Monika@09 Profile Picture
    5 on at

    Did you get solution for this issue, I am getting the same.

  • Suggested answer
    saurabh bharti Profile Picture
    15,059 Moderator on at

    Hi,

    Please validate following:

    1. Tax> Setup > Tax configuration > Tax Setup > Select CGST node > Right side > Check if all the Main Accounts are mapped or not

    pastedimage1594726647736v1.png

    2. Validate posting type for all main account used for GST 

    Go to Main Account and check if posting type is India Tax

    pastedimage1594726705202v2.png

  • Suggested answer
    saurabh bharti Profile Picture
    15,059 Moderator on at

    Please see my reply for the same.

  • CU15120553-0 Profile Picture
    3 on at
    we are launching our D365 to India this year and got this error many times.
     
    Ideally this should be caused by
    1. configuration missing, including the account setup under tax setup, account structure else. But it should be pop up earlier instead of posting invoice
    2. data missing in document on header or lines. System is calculating tax by lines but also validate the data on header. We encountered similar error before when buyer is just updating tax information on order lines level and tax could be populate correctly with IGST. But when finance tried to post invoice, we got an error with CGST setup missing. Eventually we found that the location information is not setup correctly for the warehouse.

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