Well, my personal perception of the "copy function" was misleading - i assumed, that copying makes exactly the same copy of the existing survey - which also includes satisfaction metrics. The fact that it doesn’t, results in the problem that we had.
Even if now, subsequently, we map satisfaction metrics to the questions, it doesn’t fix the situation for previous period (when we’re talking about a live survey and we had already received some responses before reconnecting the metrics). As a result, the whole project will never be up to date again (in the sense of displaying the actual situation on the dashboard).
We are definitely in favor of making exactly the same replica of the questionnaire when copying. It would be enough to include in the process of copying a check box in the sense of "When copying, connect the questions with satisfaction metrics". Or at least a warning that metrics need to be reconnected.
Kudos to your team for your responsiveness in clarifying the case.
