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Microsoft Dynamics AX (Archived)

Unable to send the email through batch alert

Posted on by 20

Hi Team, 

We are trying to send the batch alert to the user through Email but it's not sending. 

Please find the image for your reference, here "also notified by " option is not enabled. 

I have given the vailed credentials in E-mail parameters.

Please help us to fix the issues. 

Email-Alert.png

Thanks,

Dillibabu Rajendran

*This post is locked for comments

  • Suggested answer
    Hassan_rulz Profile Picture
    Hassan_rulz 3,801 on at
    RE: Unable to send the email through batch alert

    You mean to say emails are not working at all. Right?

    If this is the case then first check if you have entered correct parameters in email parameters form.

  • RE: Unable to send the email through batch alert

    Hi Raza,

    Thanks for your valuable answer, No it's not working without alerts.

    Thanks,

    Dillibabu Rajendran

  • Suggested answer
    Hassan_rulz Profile Picture
    Hassan_rulz 3,801 on at
    RE: Unable to send the email through batch alert

    You have to configure email templates and alert rules as well.

    Are you emails working fine other than alerts?

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