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Customer experience | Sales, Customer Insights,...
Answered

Get attributes from related entity in Real Time Marketing Journey

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Posted on by 135

Hi guys,

I'm creating an Event Registration Journey in the Real Time Marketing Journey builder. However, in the Journey I want to wait until dates specified in the Event of the Event Registration (so related entity). Is this even possible. And if so, how could I do this?

I know it is possible in the Email Editor of the Real Time Marketing.

Thanks!

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  • Verified answer
    Community Member Profile Picture
    on at

    Hi ReneevanderWalt,

    I'm not sure what you want to do with the Journey. However, there may be a way which could help you.

    First, you need create a custom trigger and add the attribute(start dates).

    pastedimage1661388624873v1.png

    Then you could follow this blog to pass value from Event to this attribute.

    Create custom Dataverse triggers for Dynamics 365 Marketing - without a developer! — Amey Holden | ABC Enthusiast & Power Platform Specialist

  • RvdW1990 Profile Picture
    135 on at

    Hi Steve,

    This works! However, it would be great if we could manage this within the Journey itself instead of using Cloud Flows (again) ;)

    Regards,

    Renee

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