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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Get attributes from re...
Customer experience | Sales, Customer Insights,...
Answered

Get attributes from related entity in Real Time Marketing Journey

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Posted on by RvdW1990 130

Hi guys,

I'm creating an Event Registration Journey in the Real Time Marketing Journey builder. However, in the Journey I want to wait until dates specified in the Event of the Event Registration (so related entity). Is this even possible. And if so, how could I do this?

I know it is possible in the Email Editor of the Real Time Marketing.

Thanks!

  • RvdW1990 Profile Picture
    RvdW1990 130 on at
    RE: Get attributes from related entity in Real Time Marketing Journey

    Hi Steve,

    This works! However, it would be great if we could manage this within the Journey itself instead of using Cloud Flows (again) ;)

    Regards,

    Renee

  • Verified answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Get attributes from related entity in Real Time Marketing Journey

    Hi ReneevanderWalt,

    I'm not sure what you want to do with the Journey. However, there may be a way which could help you.

    First, you need create a custom trigger and add the attribute(start dates).

    pastedimage1661388624873v1.png

    Then you could follow this blog to pass value from Event to this attribute.

    Create custom Dataverse triggers for Dynamics 365 Marketing - without a developer! — Amey Holden | ABC Enthusiast & Power Platform Specialist

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