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We have the Human Resources app installed in Microsoft Teams but the notifications to users have stopped working. We've checked everything mentioned in the documentation for the app on learn.microsoft.com/.../hr-admin-teams-leave-app
So within Human Resources the system parameter to enable them is on
It's also turned on on the individuals user options and the batch job 'Business events batch processor' is also running.
Any ideas what else needs to be checked or enabled please?
Hi SarahA,
Please try to disable the 'Resets the batch affinity' update.
You can refer to this old thread: (+) Leave Notifications in HR App in Teams - Dynamics 365 Human Resources Forum Community Forum
Thanks Charlotte. We've tried that this morning but managers are still not getting a notification in Teams that leave requests have been assigned to them - they get the email from the application but just not the teams notification.
We've resolved it - uninstalled the app in Teams, reinstalled it and notifications are working now.
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